Refund Policy

Clear communication around service billing

Refund Policy

Refund terms for Sanyojan should be applied according to the final commercial agreement, chosen plan, custom work scope and activation status of the service.

  • Setup or customization work already delivered may not be refundable.
  • Any approved refund timelines should be shared in writing at the time of purchase.
  • For billing concerns, users should contact the support team through the official contact channels.